Welcome to Kicksonlinee! We want you to love your purchase from Kicksonlinee! If for any reason you’re not satisfied, we offer hassle-free returns and exchanges.
Returns & Exchanges:
You can return or exchange most items within 30 days of receiving your order.
Items must be unworn, unwashed, with tags attached, and in original packaging.
We do not accept returns or exchanges on swimwear without hygiene liner, items marked “final sale”.
How to Return or Exchange:
To initiate a return or exchange, please contact our customer service team at email.
Refunds:
Once we receive your returned item, we will inspect it and process your refund within 7 business days.
Refunds will be issued to the original payment method used for the purchase.
Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect item shipped).
Exchanges:
If you would like to exchange an item for a different size or color, you can follow the same return process and indicate your desired exchange on the return portal.
We will ship your exchange item once we receive the returned item and confirm its eligibility.
Additional Information:
For questions about returns or exchanges, please contact us at email.