At Kicksonlinee, we stand behind the quality of our clothing, shoes, and accessories. This warranty policy outlines the coverage for our products.
Limited Warranty:
We offer a limited warranty on our products against manufacturing defects in materials and workmanship for a period of one year from the date of purchase. This warranty covers:
Rips or tears in seams that appear under normal wear and tear.
Snaps, zippers, or buttons that malfunction due to faulty construction.
Fading or discoloration of colors beyond normal wear and tear.
Shoe sole separation from the shoe body due to faulty construction.
What is Not Covered:
This warranty does not cover:
Damage caused by normal wear and tear, accidents, misuse, neglect, improper care, or unauthorized repairs.
Damage caused by extreme weather conditions (e.g., excessive heat, rain, snow).
Fading or discoloration caused by improper washing or cleaning.
Damage to shoes from improper use (e.g., wearing for sports not intended for the shoe).
Any issues arising from improper fit (we recommend following our size charts or consulting a professional for shoe fitting).
Making a Warranty Claim:
To make a warranty claim, please contact us within the warranty period at email. You will be required to provide a copy of your original receipt and photos of the damaged item.
Our Responsibility:
If a defect covered by this warranty is confirmed, we will, at our discretion, repair or replace the defective item. We reserve the right to use replacement parts of comparable quality or issue a store credit for the original purchase price (minus any applicable shipping costs) if the item is no longer available.
Shipping Costs:
We will cover the shipping costs for replacements sent to you due to a warranty claim. You will be responsible for the cost of shipping the defective item to us.
Limitations:
This warranty is the sole and exclusive remedy for any defect. We are not liable for any consequential or incidental damages arising from a covered defect.
Governing Law:
This warranty shall be governed by and construed in accordance with the laws of Kentucky without regard to its conflict of law provisions.
Changes to Warranty Policy:
We reserve the right to update this Warranty Policy at any time. We will notify you of any changes by posting the new Policy on the Website. Your continued use of the Website after the posting of any revised Policy constitutes your acceptance of the revised Policy.